Service overview
We offer new birth appointments, normally 10-14 days after your baby is born. These are with a health visitor and can either be at your local health clinic or at home.
Your health visitor will offer you:
- A discussion about the birth of your baby, how you are feeling now as a parent and any concerns you have for you and/or your baby or family. This includes an assessment to identify any health needs within your family so they can offer you relevant support and advice on topics such as feeding, how to cope with an unsettled baby, and your own health and wellbeing as parents
- Advice and support on feeding your baby
- Local information on support services available
- Advice on safety issues
- Advice on immunisations.
Please have your 'red book' and maternity discharge letter from hospital. The 'red book' is your child's Personal Child Health Record. It is used to record details about your child's health, such as weight, height, immunisations and development milestones. If you haven't already received your child's red book, your health visitor will give you one at this new birth appointment.
During the visit we will also provide you with information on our child health drop ins, schedules for immunisations, our advice line service for you and your child, local infant feeding support and other resources, such as details of the services provided by your local Children's Centres.
Teams and contact details
Our Health Visitor Advice Lines provide support for you and your family on all aspects of child health, development and parenting. This includes feeding, an unsettled baby, management of minor illnesses, child development and behaviour, immunisations and concerns about your own emotional wellbeing.
Mid Surrey area (covering Banstead, Dorking, East Elmbridge, Epsom, Ewell, Leatherhead and Tattenham)
Health Visitor Advice Line
9.30am-1pm Monday to Friday (excluding Bank Holidays)
Tel: 020 8979 6464
| Area team | Location | Tel |
|---|---|---|
| Banstead and Tattenham 0-19 Team | Tattenham Health Centre | 01737 361 031 |
| Dorking 0-19 Team | Medwyn Centre | 01306 748 901 |
| East Elmbridge 0-19 Team | Molesey Clinic | 020 8979 6464 |
| Epsom and Ewell 0-19 Team | Epsom Clinic | 01372 730 040 |
| Leatherhead 0-19 Team | Leatherhead Clinic | 01372 384 300 |
East Surrey area (covering Redhill, Reigate, Merstham, Horley, Oxted, Caterham and Lingfield)
Health Visitor Advice Line:
8am to 5pm Monday to Friday (excluding Bank Holidays)
Tel: 01883 340 922
| Area team | Address | Tel |
|---|---|---|
| East Surrey | Caterham Dene Hospital | 01883 340 922 |
West Surrey area (covering Woking, Guildford, Runnymede, Spelthorne, West Elmbridge, Surrey Heath and Waverley boroughs)
If you need advice and support about any aspect of caring for your child, including their health, development and behaviour, please contact your area team on the numbers below.
| North West Surrey area |
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|---|---|---|---|---|---|
| Woking Team | Goldsworth Park Health Centre | 01483 794885 | |||
| Runnymede North Team | The Grove Community Health Centre, Egham | 01483 783505 | |||
| Runnymede South Team | Addlestone Health Centre | 01932 846263 | |||
| Surrey Heath Team | Berkshire Road Clinic | 01483 782802 | |||
| South West Surrey area | |||||
| Guildford & Waverley North Team | The Jarvis Centre, Guildford | 01483 783288 | |||
| Enuresis Team | The Jarvis Centre, Guildford | 01483 783193 | |||
| Guildford & Waverley East Teams | East Horsley Medical Centre | 01483 284544 | |||
| Send Villages Medical Centre | 01483 211127 | ||||
| Cranleigh Team | 01483 782440 | ||||
| Guildford & Waverley West Teams | Ash Vale Health Centre and Farnham Hospital | 01483 782093 | |||
| Guildford & Waverley South Team | Milford Hospital | 01483 782631 | |||
| North East Surrey area | |||||
| Spelthorne Team | Ashford Clinic | 01784 883728 | |||
| West Elmbridge Teams | Weybridge and Walton
The Health Visitor advice and booking line is available from Monday to Friday 9am to 3 pm on: 01932 414 149. Attendance at all baby clinics is by appointment only: Weybridge Children Centre, Burhill Children Centre, Walton Children Centre and Walton Health Centre. To cancel, change or rebook a missed appointment, please call the Health Visiting Team who will be more than happy to help you.
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For further information
- To follow up a referral
For example, for developmental paediatrics or therapy services such as speech and language therapy. Contact the One Stop referral centre (tel: 0300 222 5755, Option 2) and they will be able to advise.
- For advice or questions about your child's health
Contact your local Health Visiting team or call their Advice Line
- 2 year development checks
Contact your local Health Visiting team or call their Advice Line
- Referrals for ASD, ADHD or another neurological/developmental condition
Your GP will need to make a referral. Visit the Developmental Paediatrician service page for more information about these services in Surrey.
- Access to mental health services
Your GP needs to refer your child via MINDSIGHT Surrey CAHMS
- Hearing concerns
Contact the Audiology service
- Concerns or complaints about a Children and Family Health Surrey service
Go to https://childrenshealthsurrey.nhs.uk/feedback to read about our approach and who to contact. You can also email the Patient Experience Team directly using csh.patientexperience@nhs.net
If your query is not covered by the routes above, please use the form below to contact us. Your query will be passed to the relevant team who will aim to respond within 7 working days.