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Continence

Service overview

Our team provides advice and support to help children and young people gain control of their bladder and bowel.

Where this is not possible, we provide support to manage their continence.

Continence supplies

If you already receive supplies and live in the mid Surrey area (see below), please contact 01372 384 346 if you experience any issues with supply and they will connect you with the right team.

Families in all other areas of Surrey need to contact SCA on 0845 741 3643.

If you feel your child needs their continence needs reviewed, please contact the health visitor, school nurse or special school nurse who conducted their last assessment.

Teams and contact details

In the first instance, please contact your health visitor or school nurse, or special school nurse if your child attends one of Surrey's special schools.

Mid Surrey area (covering Banstead, Dorking, East Elmbridge, Epsom, Ewell, Leatherhead and Tattenham)

Health Visitor Advice Line
9.30am-1pm Monday to Friday (excluding Bank Holidays)
Tel: 020 8979 6464

Area teamLocationTel
Banstead and Tattenham 0-19 Team
Tattenham Health Centre 01737 361 031
Dorking 0-19 Team
Medwyn Centre
01306 748 901
East Elmbridge 0-19 Team
Molesey Clinic020 8979 6464
Epsom and Ewell 0-19 Team
Epsom Clinic01372 730 040
Leatherhead 0-19 Team
Leatherhead Clinic01372 384 300


East Surrey area (covering Redhill, Reigate, Merstham, Horley, Oxted, Caterham and Lingfield)

Health Visitor Advice Line:
8am to 5pm Monday to Friday (excluding Bank Holidays)
Tel: 01883 340 922

Area team Location Tel
East SurreyCaterham Dene01883 340 922


West Surrey area (covering Woking, Guildford, Runnymede, Spelthorne, West Elmbridge, Surrey Heath and Waverley boroughs)

If you need advice and support about any aspect of caring for your child, including their health, development and behaviour, please contact your area team on the numbers below.
North West Surrey area
Area team Location Tel
 
     
Woking Team Goldsworth Park Health Centre 01483 794885
Runnymede North Team The Grove Community Health Centre, Egham 01483 783505
Runnymede South Team Addlestone Health Centre 01932 846263
Surrey Heath Team Berkshire Road Clinic 01483 782802
South West Surrey area    
Guildford & Waverley North Team The Jarvis Centre, Guildford 01483 783288
Enuresis Team The Jarvis Centre, Guildford 01483 783193
Guildford & Waverley East Teams East Horsley Medical Centre 01483 284544
  Send Villages Medical Centre 01483 211127
  Cranleigh Team 01483 782440
Guildford & Waverley West Teams Ash Vale Health Centre and Farnham Hospital 01483 782093
Guildford & Waverley South Team Milford Hospital 01483 782631
North East Surrey area    
Spelthorne Team Ashford Clinic 01784 883728
West Elmbridge Teams Weybridge and Walton

 

The Health Visitor advice and booking line is available from Monday to Friday 9am to 3 pm on: 01932 414 149.

Attendance at all baby clinics is by appointment only: Weybridge Children Centre, Burhill Children Centre, Walton Children Centre and Walton Health Centre.

To cancel, change or rebook a missed appointment, please call the Health Visiting Team who will be more than happy to help you.


 

 

 

01932 414149

 

 

Sure Start Children’s Centres are located in your local community and offer advice and support for families with children under five years. Services include: breastfeeding support, and information about nutrition and healthy lifestyles from pregnancy and beyond.

For further information

  • To follow up a referral

For example, for developmental paediatrics or therapy services such as speech and language therapy. Contact the One Stop referral centre (tel: 0300 222 5755, Option 2) and they will be able to advise.

  • For advice or questions about your child's health

​Contact your local Health Visiting team or call their Advice Line

  • 2 year development checks

​Contact your local Health Visiting team or call their Advice Line 

  • Referrals for ASD, ADHD or another neurological/developmental condition

Your GP will need to make a referral. Visit the Developmental Paediatrician service page for more information about these services in Surrey.

  • Access to mental health services

Your GP needs to refer your child via MINDSIGHT Surrey CAHMS

  • Hearing concerns

Contact the Audiology service 

  • Concerns or complaints about a Children and Family  Health Surrey service

Go to https://childrenshealthsurrey.nhs.uk/feedback to read about our approach and who to contact. You can also email the Patient Experience Team directly using csh.patientexperience@nhs.net 

If your query is not covered by the routes above, please use the form below to contact us.