Children and Family Health Surrey is committed to the promotion of children’s welfare. We recognise that we all share the responsibility to safeguard and protect children regardless of our role.
We support a culture that enables staff, volunteers and anyone contracted to work with us, to have the confidence and skills to raise concerns about children and adults at risk or in need regardless of age, gender, faith or ethnicity.
We have dedicated Safeguarding and Looked after Children teams.
Our aim is to work effectively with families, children and partner agencies to ensure that the appropriate course of action is taken whenever there is cause to be concerned about a child.
If anyone has concerns for immediate safety of a child or young person, they should always call 999.
If your concern is not an emergency, call Surrey County Council's Children's service directly. Tel: 0300 200 1006
You can also call the Emergency Duty Team (for both adults and children) out of hours on 01483 517 898.
For more information on protecting children from harm, visit the Protecting and safeguarding children page on the Surrey County Council website.
Other useful links
NSPCC - national children's charity that works to 'end child cruelty'
Childline - national helpline and support
Young minds - UK charity committed to 'improving the emotional wellbeing and mental health of children and young people'
CEOP - child exploitation and online protection centre
Thinkuknow - guide to internet safety and safe surfing for young people
Supporting Children who are Looked After
A looked after child is defined as a child in the care of the local authority or is provided with accommodation for a continuous period of more than 24 hours. All children have health needs but looked after children and young people have higher levels of health needs than their peers. The Looked After Children Health Team is supported by the 0-19 team in providing services which directly support the child, carers and local authority in meeting the child’s health needs working towards healthier futures.
For further information
- To follow up a referral
For example, for developmental paediatrics or therapy services. Contact the One Stop referral centre (tel: 0300 222 5755, Option 2)
- For advice or questions about your child's health and two year development checks
- Referrals for ASD, ADHD or another neurological/developmental condition
Your GP will need to make a referral. Visit the Developmental Paediatrics page for more information about these services in Surrey.
- Access to mental health services
Your GP needs to refer your child via CAMHS
- Hearing concerns
Contact the Audiology service
- Concerns or complaints about a Children and Family Health Surrey service
If your query is not covered by the routes above, please use the form below to contact us. Your query will be passed to the relevant team who will aim to respond within seven working days.