Christmas opening times for our text support service and telephone advice lines

Some of the opening times of our services are changing over the Christmas holidays.

Surrey-wide 0-19 Advice Line

The Surrey-wide 0-19 Advice Line is available on 01883 340 922 and provides support on all aspects of child health, development and parenting.

Thursday 24 December/Christmas Eve – 8am to 5pm
Christmas Day, Boxing Day, Sunday 27 December – Closed
Monday 28 December – 9am to 1pm 
Tuesday 29 December to Thursday 31 December – 8am to 5pm
New Year’s Day – Closed
Monday 4 January onwards – 8am to 5pm weekdays.

Chat Health

The Chat Health text service is available on 07507 329 951 for young people at secondary school to reach out to a school nurse team to ask for help about a range of issues.  

Monday 21 December to Thursday 24 December/Christmas Eve – 9am to 5pm
Christmas Day, Boxing Day, Sunday 27 December – Closed
Monday 28 December – 9am to 1pm 
Tuesday 29 December to Thursday 31 December – 9am to 5pm
New Year’s Day – Closed
Monday 4 January onwards – 9am to 5pm weekdays.

Occupational Therapy Helpline

The Occupational Therapy Helpline is available on 07974 230 554 and provides practical occupational therapy advice, strategies and support to schools, parents/carers and other professionals. Visit the Occupational Therapy page for resources, advice and information.

Tuesday 22 December – 2pm to 4pm
Thursday 24 December/Christmas Eve – Closed
Tuesday 29 December and Thursday 31 December – Closed
Tuesday 5 January onwards – 2pm to 4pm, Tuesdays and Thursdays.