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Christmas holiday opening times for our advice line, text support and helpline

Our Surrey-wide 0-19 Advice Line and Chat Health text support service for secondary school students are open over the Christmas holidays but are closed on the bank holidays and at weekends. The Occupational Therapy Helpline is closed for two weeks over the holidays.

Surrey-wide 0-19 Advice Line

The Surrey-wide 0-19 Advice Line is available on 01883 340 922 and provides support for families on all aspects of child health, development and parenting.

  • Thursday 22 December – open from 8am to 5pm
  • Friday 23 December – open from 8am to 5pm
  • Monday 26 December (bank holiday) – closed
  • Tuesday 27 December (bank holiday) – closed
  • Wednesday 28 December – open from 8am to 5pm
  • Thursday 29 December – open from 8am to 5pm
  • Friday 30 December – open from 8am to 5pm
  • Monday 2 January (bank holiday) – closed
  • Tuesday 3 January onwards – open from 8am to 5pm weekdays as usual.

Chat Health

The Chat Health text service is available on 07507 329 951 for young people at secondary school to reach out to a school nurse team to ask for help about a range of issues. Young people can visit the Safe Space Health website for tips, advice and information from school nurses.  

  • Thursday 22 December– open from 9am to 5pm
  • Friday 23 December – open from 9am to 5pm
  • Monday 26 December (bank holiday) – closed
  • Tuesday 27 December (bank holiday) – closed
  • Wednesday 28 December – open from 9am to 5pm
  • Thursday 29 December – open from 9am to 5pm
  • Friday 30 December – open from 9am to 5pm
  • Monday 2 January (bank holiday) – closed
  • Tuesday 3 January onwards – open from 9am to 5pm weekdays as usual.

Occupational Therapy Helpline


The Occupational Therapy Helpline is available on 01932 558 570 and provides practical occupational therapy advice, strategies and support for schools, parents/carers and health professionals. You can visit the Occupational Therapy page for resources, advice and information.

  • Thursday 22 December – open from 2pm to 4pm 
  • Tuesday 27 December (bank holiday) – closed
  • Thursday 29 December – closed
  • Tuesday 3 January – closed
  • Thursday 5 January – closed
  • Tuesday 10 January onwards – open from 2pm to 4pm (on Tuesdays and Thursdays)

Child health drop-ins

Please visit the child health drop-ins page for opening times.

Breastfeeding support groups

Please visit the infant feeding page for opening times.