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Homeless Health Team

Service overview

A dedicated health visiting and school nursing service for children, young people and families who are homeless or vulnerably housed in temporary hostel, guesthouse or refuge accommodation within the east Surrey catchment area (covering Redhill, Reigate, Merstham, Horley, Oxted, Caterham and Lingfield).

The team is made up of a Specialist Community Public Health Nurse, a Community Staff Nurse and Community Nursery Nurses.


They offer help and advice on a range of topics including:

  • Antenatal contact for expectant mothers
  • New birth visit and newborn hearing screening
  • Support and advice with feeding and healthy eating for children aged 0-2, 2-5, 5-11 and 11-19
  • Postnatal depression advice and support
  • Health assessments and development reviews
  • Support with parenting and behaviour issues
  • Toilet training and bedwetting advice
  • Sleep strategies for infants and children
  • Sexual health advice
  • Children and young people's emotional health assessment
  • Support with accessing GPs, schools and early years education.


Team and contact details

Tel: 01883 340 922

This service is not currently offered in other parts of Surrey.

Sure Start Children’s Centres are located in your local community and offer advice and support for families with children under five years. Services include: breastfeeding support, and information about nutrition and healthy lifestyles from pregnancy and beyond.

Recommended reading for parents to be and new parents

1.Gerhardt S (2004) Why Love Matters: How affection shapes a baby’s brain (Hove: Routledge) ISBN 978-1-58391-817-3

2.Sunderland M (2007) What Every Parent Needs to Know: The incredible effects of love, nurture and play on your child’s development (London: Dorling Kindersley) ISBN 978-1-4053-2036-8

3. Promoting Emotional Wellbeing: Learn how to grow your baby’s brain

For further information

  • To follow up a referral

For example, for developmental paediatrics or therapy services such as speech and language therapy. Contact the One Stop referral centre (tel: 0300 222 5755, Option 2) and they will be able to advise.

  • For advice or questions about your child's health

​Contact your local Health Visiting team or call their Advice Line

  • 2 year development checks

​Contact your local Health Visiting team or call their Advice Line 

  • Referrals for ASD, ADHD or another neurological/developmental condition

Your GP will need to make a referral. Visit the Developmental Paediatrician service page for more information about these services in Surrey.

  • Access to mental health services

Your GP needs to refer your child via MINDSIGHT Surrey CAHMS

  • Hearing concerns

Contact the Audiology service 

  • Concerns or complaints about a Children and Family  Health Surrey service

Go to http://childrenshealthsurrey.nhs.uk/feedback to read about our approach and who to contact. You can also email the Patient Experience Team directly using csh.patientexperience@nhs.net 

If your query is not covered by the routes above, please use the form below to contact us.